IT SOFTWARE SUPPORT ENGINEER

We are looking for IT engineers to support European Aeronautical Information Services Database (EAD) Change and Manager Section of EUROCONTROL, for managing and overseeing all the sub-systems involved in the EAD application maintenance services.

Main task:

 

  • Technical and operational coordination of the sub-systems : GT (graphical Tools), AIM Service Layer (AIMSL) and EAD System Interface (ESI), PAMS – AIP Library Management
  • Creation, review and acceptance of change proposals of the involved sub-systems
  • Review of the sub-systems documentation
  • Participation in the assessment of the Change Proposals included in the release, based on approved Test cases/procedures, and conduct of additional free testing sessions
  • Support the oversight activities of the sub-systems and contribute in the evolution
  • Support the project management activities related to the Application Maintenance contract
  • Support the review and the analysis of the quarterly application maintenance performance reports
  • Support the EAD change and evolution manager in the application maintenance service level specification (SLS) review and enhancement
  • Monitor and report on the progress of the project management plans related to the EAD Clients transitions to SDD
  • In addition, the expert shall support the Data Provider/User community by investigating sub-systems technical incidents and requirements stemming from Service Desk tickets

Required Qualifications and Skills

Education

  • University degree or equivalent in a relevant technical discipline
  • Master degree or professional specialization in the areas of software architecture or design

Experience

  • Minimum 3 years of professional experience in software architecture and/or software design
  • Experience in service oriented architecture (SOA) and web services (including WFS)
  • Minimum of 2 years of experience in system-to-system interfaces (B2B);
  • Experience in message exchange patterns, including request/response (e.g. SOAP), publish/subscribe (e.g. AMQP), RESTful APIs
  • Knowledge and / or experience in graphical user interfaces (GUI)
  • Experience and/or knowledge in Aeronautical Information Management (AIM), EAD, and ICAO standards and recommended practices is an asset
  • Experience in document / content management systems would be an advantage
  • Experience in project management and/or certification is an advantage
  • Knowledge of ISO 19000 series and GML would be an advantage
  • Advance use of PowerPoint would be an advantage
  • Use of XML Editor such as Oxygen, Altovo XML Spy would be an advantage

Personal Skills

  • Analytic skills: ability to build and structure an analysis, manage trending, detect patterns
  • Ability to learn fast and understand complex technologies, environment and services
  • Excellent communication skills, both verbal and written, good reporting and presentations
  • High command in English, other European language is a plus
  • Problem Solving skills and ability to work under pressure
  • Excellent team player, autonomy and ability to work with remote teams
  • Customer Focus

What we offer

  • Competitive compensation according to background
  • Continuous training and permanent technological and soft skills updating
  • You will join a highly specialized company in aviation industry and you will be part of a team that works with cutting-edge technologies in the sector

Want to apply!

In case you are interested in this position, please send us a resume* in English by email at the address susana.meurice@obizco.com

* By submitting your CV or application you are automatically consenting to Obizco SARL using and storing information about you for monitoring purposes relating to your application or future employment. If you however, wish to have your personal data deleted from our database in conformance with the European General Data Protection Regulation (GDPR) Article 17, please let us know by sending us an email at the same e-mail address.